Suite 105, Jones Bay Wharf
26-32 Pirrama Rd,
Pyrmont NSW 2009
t : +61 2 8507 0395
f : +61 2 9475 4179
e: info@protogen.com.au
 

Application & Business Process Outsourcing

Why outsource your application administration? Outsourcing can help you focus on your core competencies, improve your customer service, maximise your investments in technology,and provide you with an ease of mind 24/7

 

Application & Business Process Outsourcing

Why outsource your application administration?

Protogen will provide you with a reliable and cost-effective method to manage your business systems, improve your technology coverage and lower your maintenance costs.

As your company faces growing competition you will need faster and more stable IT systems. As a result, a greater portion of your success will depend on the efficiency and innovation of your IT Department. The number of stakeholders in the successful management of applications is multiplying. Application outsourcing is a means of addressing this growing pressure.

You will need to support a number of production application systems, spanning a range of technologies and geographies. By outsourcing application management you can reduce your costs by leveraging the more economical model of application management technologies.

How can we help you?

Outsourcing can help you focus on your core competencies, improve your customer service, maximise your investments in technology,and provide you with an ease of mind 24/7.

Technical expertise
Business system support
Cross technology experience
Back up recovery
Planning emergency response
 
We scale with you
Full outsourcing
Supplemental support
Assessments
Monitoring
Project work
Lower costs
Increased ROI
Linearly scalable
Lower turnover risk

Application solutions

  • Information Technology strategy
  • Full system administration outsourcing
  • Application implementation assessments
  • 24/7/365 application monitoring
  • Application optimisation
  • Application design consulting
  • Application implementation
  • Business process mentoring
  • Application integration services
  • Upgrade management
  • Disaster Recovery and Business Continuity Management
  • Software selection

 

We manage and support

Technologies
  • .Net
  • Java EE
  • C, C++

ERP Systems

  • MS Dynamics Nav
  • MS Dynamics GP

Web

  • Microsoft
  • Apache with Java
  • Coldfusion
  • PHP

Mail

  • Exchange
  • IBM Lotus Notes
  • Mdaemon

Mobile

  • J2ME
  • Apple iPhone
  • Windows Mobile

The Protogen Flow

Measure - How fast are you going now?
We spend the time to understand and measure the performance of your business applications and databases, across real world situations.
Adapt - How fast do you want to go?
Whichever way you decide to grow, our specialists will help you to make the most of your existing equipment and business applications, and plot a course towards a more flexible future.
Protect - Don’t forget the airbag
With our high availability design options, and management and monitoring services, the impact of failures can be greatly reduced.