The Client

Medico Legal Opinions (MLO), now part of the Recovre Group, provides expert medical assessment and advice primarily for Insurance and workcover based claims. As both a medical and legal company they are required by law to adhere to key legislative and patient information requirements.

The Problem

Medico Legal Opinions (MLO) came to Protogen to enhance their patient booking system. Primarily with the aim to realise improvements in workflow management, reporting and documentation management.

The Solution

Protogen has delivered MLO significant improvements in all key requested areas, including a fully web based patient management system:

• Converted stated business needs into technical specifications
• Designed new system to meet specifications
• Delivered complex workflow management and monitoring
• Integrated sophisticated dashboard and reporting
• Delivered full Electronic Patient Record Management, with integrated version control and barcode scanning
• Enterprise database deployment and management

The Value

Efficient, Automatic, Scalable solution

• Improved efficiencies in booking, document management and patient management
• Improvements to business key processes
• Scalable and enhanced enterprise infrastructure