Our Mission

Empowering Transformation

Protogen is an Australian firm specialising in high performance computing and data insights. Our specialist solution architects have extensive experience across multiple industries and provide a hands-on, collaborative approach.

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DBA-Team

Our database management solutions provide you with the best of breed customer-centred database administration services.

  • Database Proactive Maintenance
  • Upgrade and Patch Management
  • Proactive Monitoring
  • Database Continuity
  • Database Security

Real P2P

RealP2P is bespoke mortgage product that allows users to engage in Peer-to-Peer borrowing & lending focussed in the refinancing, housing market.

  • Faster, more efficient loan approval services
  • Lower borrowing costs
  • Better rates for borrowers and lenders by removing excessive bank margins
  • Higher returns for investors
  • Bank level security

Horizon Inventory

Horizon Inventory

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Horizon Inventory

Horizon specialises in intelligent inventory management solutions. We work to ensure efficient supply and demand, saving your purchasing team’s time and effectively improving relationships with your suppliers and customers.

  • Supply Chain Optimisation
  • Purchasing Team Management
  • Decision Support
  • Machine Learning
  • Algorithmic Strategy and Solutions
  • Big Data Analytics

Strategic Care

Strategic Care

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Strategic Care

Strategic Care’s main aim is to bring world leading co-ordination and collaboration to healthcare.

  • Best in class concierge call centre
  • Leading Information Systems
  • State based workflow
  • Rich Screening and Assessment tools
  • E-consultation
  • Integrated Electronic Health Records
  • Rich Collaboration tools
  • Over 300 tailored health pathways
  • E-Learning and E-Simulation integration

Medico Legal Opinions (MLO)

Medico Legal Opinions (MLO)

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Medico Legal Opinions (MLO)

Medico Legal Opinions (MLO), provides expert medical assessment and advice primarily for Insurance and workcover based claims. As both a medical and legal company they are required by law to adhere to key legislative and patient information requirements.

The Challenge

Medico Legal Opinions (MLO) came to Protogen to enhance their patient booking system. Primarily with the aim to realise improvements in workflow management, reporting and documentation management.

The Solution

Protogen has delivered MLO significant improvements in all key requested areas including booking and document management, and a fully web based patient management system.

  • Designed new system to meet specifications
  • Delivered complex workflow management and monitoring
  • Integrated sophisticated dashboard and reporting
  • Delivered full Electronic Patient Record Management, with integrated version control and barcode scanning
  • Enterprise database deployment and management
  • Protogen worked in making Improvements to business key processes and making a Scalable and enhanced enterprise infrastructure.

The Recovre Group

The Recovre Group

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The Recovre Group

The Recovre Group is a healthcare business that provides workforce and occupational medical services across Australia. The company operates across over 40 sites providing service to over 300 medical and health therapy specialists who operate in a heavily regulated environment.

The Challenge

The executive team at Recovre engaged Protogen to assist with dealing with multiple complex sources of data and 'spreadsheet hell'.

  • Lack of agility in forecasting and planning
  • Lack of visibility of the business at the executive level
  • Significant opportunities for improving the medical booking and follow up process

The Solution

Protogen implemented a programme of projects to deliver solutions in the following areas:

  • Data warehouse with automated extract transform load (ETL) processes with integration with key financial, medical, HR and workforce systems;
  • Multidimensional actual and forecasting system
  • Executive dashboards and reports covering the entire business
  • Re-architected the company's medical booking system to make use of workflows, reporting and monitoring
  • Implemented a rebranding of the group

Protogen delivered a complete enterprise intelligence system enabling the company to achieve improvements in the following areas:

  • Financial management
  • Team productivity monitoring and improvements
  • Improved customer service
  • Cost management system
  • Improved branding and corporate positioning
  • Enterprise class infrastructure and system management

Infoplex

Infoplex

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Infoplex

Infoplex offers a range of services spanning enterprise class managed utility services, storage, backup and business continuity solutions. They provide Cloud services to Australia's largest building company and many other enterprise businesses in APAC.

The Challenge

  • Infoplex did not have a central portal to deliver service status, issue tracking, customer self-provisioning of services and monthly usage reports.
  • Data for each of the client's customers had to be gathered from several different systems, aggregated, consolidated, and then put into a dedicated customer report.
  • manual generation of each report was time consuming and on an on-going monthly basis.
  • Service delivery team had no single point of reference for customer's service information.

The Solution

Protogen Introduced a Data Warehouse to consolidate services' related data from Microsoft System Centre Operation Manager, VMware VirtualCentre, Dell IT Assistant and CommVault storage solution.

  • A Business Intelligence customer portal was generated to facilitate service status and issue tracking.
  • Automatic generation of customers' monthly report.

Single Data Store solution enables the service delivery and support team to access customers' information in a simplified easy way using a single system.

NSW Department of Education and Communities

NSW Department of Education and Communities

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NSW Department of Education and Communities

Protogen developed a final version of the Principal’s Dashboard that integrates reporting, design and management features. The new portal allows DEC NSW to deliver more timely intelligence to the frontline DEC team of principals and teachers.

The Challenges

Working with DEC and Microsoft, Protogen overcame significant challenges in integrating multiple data warehouses and security using the latest technologies from Microsoft, including the deployment of Windows Federation Services and Single Sign On integration with the Department’s Oracle financial system.

The Solutions

Protogen designed and delivered the re-engineering of the NSW DEC presentation data warehouse. With the help of Microsoft, Protogen implemented unique data warehouse architecture, to assist with delivery and reporting for the education revolution and Principals Dashboard. Protogen delivered a hosted development environment and tailored a SharePoint 2010 solution for the first release of the Principal’s Dashboard.

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