Medico Legal Opinions (MLO), provides expert medical assessment and advice primarily for Insurance and workcover based claims. As both a medical and legal company they are required by law to adhere to key legislative and patient information requirements.
The Challenge
Medico Legal Opinions (MLO) came to Protogen to enhance their patient booking system. Primarily with the aim to realise improvements in workflow management, reporting and documentation management.
The Solution
Protogen has delivered MLO significant improvements in all key requested areas including booking and document management, and a fully web based patient management system.
- Designed new system to meet specifications
- Delivered complex workflow management and monitoring
- Integrated sophisticated dashboard and reporting
- Delivered full Electronic Patient Record Management, with integrated version control and barcode scanning
- Enterprise database deployment and management
- Protogen worked in making Improvements to business key processes and making a Scalable and enhanced enterprise infrastructure.